Quality problem? Yes, but it's not the PC

It's just a few years ago, and this help desk pilot fish gets a call from a senior vice president complaining that his floppy disk drive is broken.

"I went to take a look at the problem," says fish, "and was met with 'Why don't we buy some decent computers for a change instead of this cheap junk?'

"I shrugged and told him that I thought his problem was out of the ordinary.

"I then removed the floppy disk from his Zip drive, inserted it into the floppy drive and said, 'I think it's OK now.'"

One of Sharky's better qualities is his care in filing off the identifying marks from each true tale of IT life. So send me yours at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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