Analyses

Ransomware is a threat, even for the smallest of businesses

The holiday season is upon us—and so are the ransomware thieves.

Someone is selling your personal details—can you stop them?

The willing surrender of personal information has created a shadowy data broker industry. Your lack of privacy is their gain—and your liability.


Stop looking over my shoulder!

Many businesses have taken to spying on their workers. Don’t do that. It’s a big mistake that will do more harm than good.

How to hold better, shorter meetings

Nothing is more tiresome than a meandering meeting with no clear takeaways. So check out these real-world tips to improve meetings from seasoned team leaders.

Thinking of upgrading your company’s tech gear? Now’s not the time.

Thanks to supply chain problems, getting new PCs, smartphones, routers, hubs, or what-have-you is harder and more expensive than ever. For now, stick with what you’ve got or consider used equipment.

New digital storefronts shake up online retail—and advertising

As we face new customer privacy restrictions, collaborative retail/media initiatives are developing new ways to collect high-quality customer data and deliver great user experiences.

The internet your company (and workforce) needs for success

Your workers need connectivity that’s both fast and redundant if they’re going to get their work done. For a lot of remote employees, that means relying on the local cable company or ISP. Is that really a good idea for business?

5G is coming, just not that fast

What business wouldn’t embrace the promise of faster connections to deliver enriched customer experiences anytime, anywhere? That’s what 5G promises . . . eventually.

Customer service: Your greatest competitive weapon

Prompt resolution of customer complaints can create customers for life. Here’s how to measure customer service success.

How to keep your workers (so you don’t have to replace them)

Trying to hire new employees today is a misery. People often don’t show up for interviews, and even if they do—and later accept an offer—they don’t show up later to work. It’s far better to keep the folks you already have on staff....

Make your own promotional videos the easy way

Thanks to a new crop of simplified production tools, you don’t need professional talent to create custom videos that enhance your sales and marketing efforts.

Don’t put all your eggs in one Facebook basket

When Facebook went down last week for several hours, did your business go down with it? If so, it’s time to rethink your priorities.

Home office tips from a veteran freelancer

If working from home has become a lifestyle, these guidelines born from long experience can help ensure WFH employees have everything covered.

Why return to the office if you’re just Zooming all day anyway?

Companies currently renting office space are just throwing money away if all of their employees are still doing the same thing at home that they were doing at work.

Enterprise security addresses the work-from-home crowd

Now that working from home is an accepted option, home security must be professional grade. Have a look at these robust new offerings.

Bad boss! Get your nose out of employees' business

You don't need bossware to keep your people working productively. Indeed, constantly looking over your employees' shoulders is the worst thing you can do.

The problem with the subscription economy

Consumers often find themselves paying for online services they forgot they’d signed up for. Businesses face similar challenges.

My boss, the algorithm

Putting management into the hands of an algorithm is a major mistake. Does this actually have to be said?

Best-loved productivity tools of the rich and famous

Well, of my Twitter followers, anyway. An all-points call for favorites yielded a cornucopia of software gems, some of which I guarantee you’ve never heard of.

Don’t fight the COVID-19 vaccine mandate

A healthy workforce means a healthy company. That’s one of the underlying messages of last week’s executive order from President Biden pushing companies to get their employees vaccinated.

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