BI and Analytics White Papers

Capture-Enabled Business Process Management

Organizations today must deal with a vast amount of incoming information from many different sources. Efficient, automated business processes are critical to managing it, improving productivity and serving customer needs. But getting there can be a challenge. Each step may contain internally and externally generated information, combined with human interactions and decisions that can cause processing delays, introduce potential for error and pose a compliance risk. This Kofax whitepaper shows how these challenges can be resolved through capture-enabled business process management.

Sponsor: Kofax

Using Case Management to Empower Employees and transform Customer Service

Despite being aware of the business benefits of improved customer service, public and private organizations globally are struggling to step up to the mark and in some cases are getting punished by regulators and their customers, putting the very future of their businesses at risk.

This Kofax paper shows how successful customer service organizations have transformed customer service by empowering their employees. We will see how Dynamic Case Management applications are best placed to deliver employee empowerment and transform customer service, delivering benefits to all three stakeholders in the customer relationship; the customer, the business and the employee.

Sponsor: Kofax

Case Study: Audi-Volkswagen Improves Procurement Control

Audi-Volkswagen required a user-friendly, easy-to-use Business Process Management system that did not require programming skills or high levels of technical expertise in-house. This case study looks at the decision making process that Audi-Volkswagen went through, including a tender involving six companies, and describes why they choose to work with Kofax to supply a Business Process Management system.

Sponsor: Kofax

AIIM Market Intelligence: The paper-free office, dream or reality?

Since the invention of the typewriter, offices have been drowning in paper. Thankfully, in the email, internet and socially connected world of today, the paper letter is at last falling away. But the favourite tool of administrators the world over has always been the form. We use it to collect data, to carry signatures, to drive the business process, and to provide an auditable record of the outcome.

In this Aiim Market Intelligence report, produced in association with Kofax, we look at the success of paper-elimination projects, where and why paper is still leaking into the business, the features and success of scanning and capture investments, forward plans for document process outsourcing (DPO), and the potential impact of mobile devices.

Sponsor: Kofax

Information Governance: Turning Data Into Business

In June 2011, IBM commissioned Forrester Consulting to explore current information governance practices, challenges, and ROI among US, UK, and German firms. In conducting an online survey of 200 information governance decision makers and follow up in depth interviews with five of these respondents - Forrester found that companies that implement an information governance strategy across their enterprise achieve better business results than those that are less mature in their governance initiatives.

Sponsor: IBM

5 steps from Scheduler to Enterprise Workload Automation

A patchwork of job schedulers can cause many inefficiencies, hindering IT's ability to serve the business. An enterprise approach solves these issues and adds new value. Five steps can take you from a costly mishmash to benefits like increased productivity, lower costs, and better service.

Sponsor: BMC

Switching Schedulers - Not As Complicated As You Think

Changing or consolidating job schedulers may seem daunting. However, the benefits of switching to enterprise workload automation outweigh the risks. Read how BMC can help realize goals like reduced cost, top-down visibility, improved SLAs, and a single enterprise view across all platforms.

Sponsor: BMC

Workload Automation Challenges and Opportunities

IDC research reveals that by 2013, 61% of organizations with more than 500 employees will use private clouds. Workload automation addresses the challenges and complexities of this environment by optimizing and dynamically mapping resources to workloads while ensuring SLAs and security.

Sponsor: BMC

Six Characteristics of an Effective Solution

Most organizations have automated batch process with workload automation, but they are still managing file transfer separately. Without integration, the scheduler is not aware of the true status of file transfers. Overcome this error-prone situation with unified workload automation that enables staff to create, automate, monitor and manage end-to-end batch processes, including file transfers.

Sponsor: BMC

Optimizing Business Processes in Today's Enterprises

Deliver more control of workloads in the hands of selected end users with workload automation capabilities that:
-Allow business users to request IT workload services without specialized knowledge
-Make workload automaton easier to install, configure and administer
-Offload IT from operational tasks and reduce help desk tickets

Sponsor: BMC

Safe and Economical Reuse of Legacy Applications: When Web Enablement is the Best Fit

This paper explores a process popularly known as application rejuvenation. You'll learn how to quickly provide a new web interface and, as needed, simple controls over application workflow. The paper presents the user perspective, the IT perspective, and methods for accomplishing rejuvenation.

Sponsor: Attachmate

Turning Financial Mainframe Applications into SOA Building Blocks

This paper discusses the benefits and challenges of implementing SOA in financial service organizations such as banks or insurance companies. After exploring the characteristics of mainframe-based financial applications, you'll learn various approaches for service-enabling these applications.

Sponsor: Attachmate

A Business-Driven Approach to Legacy Modernization: Rapid Service Enablement via Small, Orchestrated Steps

This white paper addresses the critical need for legacy modernization, as well as ways to accomplish the task. It discusses both traditional and modern approaches, while highlighting a service-enablement strategy that's fast and practical, with notable ROI potential.

Sponsor: Attachmate

SAS High Performance Analytics

High-performance analytics transform complex jobs that routinely take hours or days and distribute the work over highly scalable and cost-effective processors to reduce the time to analyze billion of records of data, with hundreds of input variables. This paper explains how you can shrink decision times from days to seconds to quickly respond to changing business conditions.

Sponsor: SAS

Drive Your Business with Predictive Analytics

Predictive analytics has the power to significantly improve the bottom line. From better targeting and risk assessment to streamlining operations and optimizing business decisions in all areas, predictive analytics is the next big step toward gaining a competitive edge.

Sponsor: SAS

The Analytical SMB: More Data, More Users, Less Time

Small to midsize businesses (SMBs) are increasingly leveraging business intelligence and analytical ideologies to boost the quality of their decisions. This Aberdeen Research Brief examines the key trends in business analytics and the tangible business impact effective analytics can have for SMBs.

Sponsor: SAS

King Fish Media: How Analytics Bring Organizations Closer to Their Customers

Social media is providing organizations with a plethora of data about their customers. Marketing departments, for example, can measure the effectiveness of campaigns by assessing consumer sentiment expressed in social media channels; combine attitudinal and survey-based data with social media sentiment to anticipate and target new segments; sell better across multiple channels; and ultimately predict close rates for new orders. Ultimately, the end goal should be to personalize marketing messages in a way that allows the organization to narrowly target specific customers based on the knowledge of the customer they already have.

Sponsor: IBM

Reporting for Midsize Companies: Empower Your Business With Self-Service Reporting

Data is only data until it can be used to drive business outcomes. IBM Cognos Express turns raw data into meaningful information that yields insights, which can fuel business transformation. This white paper discusses reporting, analysis, dashboards, planning and other capabilities your company can use to drive business decisions.

Sponsor: IBM

In-Memory Analytics: Leveraging Emerging Technologies for Business Intelligence

A recent Gartner research note highlghts the advances in emerging technologies that will have a significant impact in making it easier to build and consume analytical applications. Im-memory analytics will make it easier to build high-performance analytical applications against large data sets. In-memory analytics precludes the need for a mid-market company to invest in a data warehouse when beginning to take advantage of a business analytics solution. Instead of storing data in a data warehouse, in-memory analytics stores the data set in memory, allowing for dramatic improvements in query response and the end-user experience.

Sponsor: IBM

Why performance management? A guide for the midsize organization

By linking insights to action, performance management has enormous potential to transform midsize business. When data becomes information, it gains value as insights that fuel action, propelling business forward. This white paper shows how IBM Cognos Express is a cost-effective choice for performance management.

Sponsor: IBM

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