Mobile and Wireless White Papers

What to Look For in Solutions For Mobile Device Management

Managing an increasingly mobile workforce has become one of the most challenging - and important - responsibilities for IT departments. This paper examines the criteria for Mobile Device Management (MDM) solutions, including support for multiple platforms and vendor experience - two key factors that the new BlackBerry® Mobile Fusion solution addresses.

Sponsor: Research In Motion

Tour Operator Uses BlackBerry Smartphone to Help Drive Sales

Sending more than 22,000 high school and university students on trips abroad each year requires logistical prowess and constant communication. Dealing primarily with young adults, Breakaway soon learned that typical office hours were inconvenient and ineffective. Recognizing the opportunity to use a mobile solution, the company deployed 23 BlackBerry smartphones to its sales staff.

Sponsor: Research In Motion

Independent Guidelines for Enterprise Mobility

With the ever accelerating adoption of mobile devices and applications in both the consumer world and the workplace, there is an increasing challenge for organizations to find ways to secure those mobile devices for professional use all the while allowing employees to use those devices as they wish for personal use. This report highlights some of the current challenges and opportunities for finding the right balance between the need for the corporate control and personal convenience for mobile devices.

Sponsor: Research In Motion

The BlackBerry PlayBook tablet's Good Bones

Find out why the BlackBerry Tablet OS built from the advanced QNX® Neutrino® real-time operating system makes the BlackBerry PlayBook tablet the smart choice for the enterprise

Sponsor: Research In Motion

Telecom and Network Infrastructure Company Improves Inventory Accuracy

Expertech developed a custom in-house built BlackBerry application called Expertech Tool Room to provide near real-time inventory and tracking of their capitalized tools. This allows them to optimize their tool usage, reduce time spent on the inventory process and keep accurate count of tools available.

Sponsor: Research In Motion

Red Alert: Why Tablet Security Matters

While tablet computers continue to grow in popularity, for enterprises, there is much to be concerned about. Fact is, most tablets are made for consumer entertainment and not for keeping enterprise secrets. However, the exception is the highly secure, enterprise ready BlackBerry Playbook tablet.

Sponsor: Research In Motion

Manufacturing Customers Get a Mobile Catalog of Gaskets

As a wholesale supplier and distributor of fluid sealing and pump protection products, it's crucial for Triangle Fluid Controls Ltd. to help its customers make the right choice - doing so helps prevent gas and liquid leaks. With thousands of different options, however, an error-free decision is often difficult for service people to make.

Sponsor: Research In Motion

How To Regain IT Control In An Increasingly Mobile World

Smartphones and tablet devices are as much today's workstations as they are electronic extensions of people's private lives, so the line between their use as work systems and as personal devices is getting blurrier all the time. Frankly, users seem to like it that way. They'd like it even better if their interactions with the technology in both respects were more intuitive, seamless and fluid.

Sponsor: Research In Motion

Guide to Security Polices

This guide will address creating requirements for specific scenarios and then provide concrete recommendations on which BlackBerry policies should be set to meet the organization's management and security needs. The policies included in this guide are based on those available with BlackBerry Enterprise Server version 5, but should generally be applicable to other versions as well.

Sponsor: Research In Motion

Creating the Enterprise-Class Tablet Environment

Prompted by individual employee and executive interest, IT decision makers are challenged to find the common ground between enterprise must-haves and end-user benefits. One thing is true at the end of the day, even in such a nascent market: The ultimate enterprise-grade tablet will not sacrifice security, management or user experience.

Sponsor: Research In Motion

Bank Improves Crisis Management Communications with Help from BlackBerry Solution

With a staff of more than 60,000 people dispersed across the United States, U.S. Bank needed a robust and intuitive program that would allow it to send crucial information in the event of an emergency. The bank turned to BlackBerry® Alliance member Tenet Computer Group Inc. (Tenet) to roll out a customized version of its PINpoint application. The app automatically collects up-to-date information from authoritative sources, pulls contact information and documents from a number of servers, and pushes the info to the emergency response team and employees in near-real time. The emergency response team can also easily push the bank's crisis management handbook to employees, where it is stored in the cache memory in the event that the systems go down. With up-to-date information, reliable access, and the ability to push specific information to different distribution lists, employees are much safer in the event of an unforeseen crisis.

Sponsor: Research In Motion

IT Managers Face Security, Management Challenges with Proliferating Mobile Devices

A recent IDG survey of businesses with 100-500 employees reveals data security is the top barrier to supporting employees' mobile devices. This KnowledgeVault highlights survey results and explores how IT leaders are dealing with issues from encrypting mobile data without impacting performance and remotely disabling devices, to dealing with the Apple App Store for iPad and iPhone apps.

Sponsor: Dell

Is Your Infrastructure Mobile Ready?

Even if your organization is not large, you need to ensure mobile data is secure. This guide offers expert advice and peer examples of how midsize businesses are developing a master plan for mobile security. It's just one of the resources, along with expert videos and research results, you'll find in this Mobility KnowledgeVault.

Sponsor: Dell

Refreshing the Mobile Infrastructure

The transformation from IT largely as an administrator to IT as an enabler and promoter is due in a large part to the rapidly trending consumerization of IT, a phenomenon that began a few years ago and has now gathered a full head of steam. The convenient portability and high functionality of consumer devices combined with the ability to connect to the Internet almost anywhere and at any time are resulting in a growing mobile workforce realizing important productivity benefits - right at the point of contact with customers and partners.

Sponsor: Dell

SMB's and the Consumerization of IT

As social media becomes an integral part of consumer technology, an increasing number of employees are bringing their personal mobile devices to work, enabling social media and collaboration in the workplace.

Sponsor: Dell

Assessing ROI for Mobile Acceleration Clients

This ENTERPRISE MANAGEMENT ASSOCIATES® (EMA) paper examines the business case for deploying mobile WAN optimization client software and builds a Return on Investment (ROI) model based on the experiences that three organizations have had using Riverbed's Steelhead Mobile solution. The results indicate compelling ROI with paybacks that can reasonably be expected in six months or less.

Sponsor: Riverbed

Yankee Group Mobile WAN Optimization Report

Mobile work continues to evolve. Your organization must keep up with the demands of its mobile workforce. This report introduces the concept of mobile WAN optimization and provides three case studies including RCM, PRTM and Einstein that highlight how this emerging technology can help IT departments achieve what previously appeared to be conflicting goals.

Sponsor: Riverbed

Forrester: Top Mobile WAN Issues

Are your workers going increasingly mobile? Don't wait for their calls to slam Support when they experience poor application performance on the road. Discover in the Forrester report how companies are successfully deploying WAN optimization solutions that are specifically tuned for a mobile environment, delivering the acceleration needed to ensure consistent performance, room for new applications, and the ability to ensure end user productivity at all times.

Sponsor: Riverbed

Smarter Commerce for Consumer Electronics

Today's electronics consumers are enabled by technology and social media in highly mobile smartphones, tablets and countless consumer products with Internet connectivity, near-instantly sharing information with the world as they search for the best deals and highest value. This new kind of consumer is creating a different dynamic between buyer and seller and dictating how businesses must interact with them, all the while growing expectations for high-quality service and performance, competitive pricing, and quick delivery and product returns. Social media in highly mobile smartphones, tablets and countless consumer products with Internet connectivity, near-instantly sharing information with the world as they search for the best deals and highest value.

Sponsor: IBM

IBM Study - Capitalizing on the Power of the Smarter Consumer

Today's consumers are more connected, vocal and demanding than ever. In fact, technology is a given in the smarter consumer's life. But what other forces are driving shoppers today? Findings from our survey of more than 30,000 consumers in 13 countries tell us that consumers want to be heard, known and empowered. Savvy retailers will listen to today's smarter, connected consumer and leverage what they learn to empower their customers to shop when and how they want.

Sponsor: IBM

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