Management and Careers

ROI Topic Center

Best practices, tips and techniques for making sure you deliver your IT project on time and within budget

Enterprise BI models undergo radical transformation

There's a dramatic transformation going on in business intelligence practices at many companies, prompted by growing interest in analyzing large, diverse data sets and better tools for completing such tasks.
Read more...

What IT managers say to get the CIO's OK

When data center and facility managers meet with the CIO about new equipment, the conversations are rarely easy. The equipment they seek is often expensive, in the six- or seven-figure range, and justifying the expense can be challenging.

Machine-Based Decision-Making Is Coming

There may be a day when automation takes over human decision-making in business.

IT tier-level support, chargebacks, called wasteful

With their budgets seeing little increase, IT managers are being urged by Gartner Inc. to re-examine many of their long-followed IT practices and then, quite simply, kill them.

Business paper use remains high

Businesses aren't rushing to create paperless offices; in fact, some are relying on paper documents more than ever, according to a new study by CompTIA.

Drug maker goes social to end supply chain crisis

Generic drug maker Ratiopharm, now part of Teva Canada, turned to social networking tools to solve communication problems that choked the supply chain and made it difficult to respond to fluctuations in customer demand.

Research Recap CFOs Playing Bigger Role in IT Decisions

IT funding decisions are increasingly made by CFOs, a Gartner survey finds.

How eBay's data center benefited from solar

eBay's Global Data Center Services manager explains how the online auction company installed a 100 KW solar array on its data center in Denver.

Office 365 arrives to flat IT spending

Microsoft is pitching its hosted Office 365 as a less costly option for IT departments with flat budgets, assuming there's money in those budgets for a migration to the cloud.

Atlanta hospital looks to cloud for email fix

An Atlanta hospital switches to Microsoft Exchange in the cloud to update an email service that had become a headache for the medical staff and the IT team.

Unified communications still fragmented

The technology may get a big push from mobile adoption, but integration among multiple UC components is still a tough slog.

Today, printers. Tomorrow, 'integrated peripherals'?

Printers are evolving from passive devices as vendors cram more features into them and buyers find ways to better integrate them into the overall environment.

The Upside of Shadow IT

As employees bypass IT and regularly subscribe to collaboration, analytic and other cloud services with the press of a button, some of the savviest CIOs are embracing and even encouraging shadow IT. Here's why.

AOL Unplugs 10,000 Servers, Saves $5 Million

AOL decommissioned nearly 10,000 servers and saved itself $5 million along the way to winning an Uptime Institute contest designed to show the high cost of running inefficient or underutilized IT equipment.

Enterprise cloud computing: Complete coverage

News, opinion, reviews and how-to articles to make your cloud computing journey that much easier.

Measure the success of your IT-business partnerships

How CIOs are determining if new attempts to partner with the business are making a difference.

Extending the life of your data center

From relocating noncritical data to standardizing servers and storage, IT leaders offer their tips for how to get more out of your data center.

Preparing for the real costs of cloud computing

Moving and storing data and integrating and testing applications are all costs you need to plan for.

Replacing legacy applications: Four problems solved

Cost-justifying the replacement of legacy software isn't easy. Here's how four shops approached the issue. One common theme: identifying business challenges and opportunities.

Opinion: What you need to know about vSphere 5's new pricing model

It's complicated, and some customers are complaining. VMware says the new pooled pricing is fair and is a more usage-based model.